Rowton Hall Hotel and Spa
客人怎么说
The Staff go above and beyond, they are so friendly and helpful. The rooms and bathrooms are well laid out, clean and well-stocked. The beds are very comfortable. The spa facilities and gym are excellent. The food in the bar was excellent.
Kathryn
2025年8月
Well presented, clean and couldn't fault the spa and gym facilities. Lovely grounds and great central location for the city. Food was good in the restaurant, good choice in the evening. Staff friendly and always close.
Sarah
2024年10月
We ordered off the restaurant menu and it was absolutely delicious, honestly, you could tell everything was fresh. Spa staff(lady at the reception with red hair) was lovely, super friendly and you could tell she'd go the extra mile for her customers.
Emily-jane
2025年4月
We checked in to our standard room which i was slightly disappointed with, especially the bathroom which is in need of a major refurbishment. Within a few minutes we found sweets on the carpet which hadnt been cleaned up. We went to tell reception and then off to the spa for an hour. On our return the receptionist went out of her way to get us an upgrade to the master suite. The new room was beautiful, with a lounge area, a huge bed and a beautiful, modern bathroom. Our stay was immediately elevated. Breakfast was excellent the next morning as well.
Jonathan
2025年2月
Always love our stays at Rowton Hall Hotel but this time my back massage was exceptional! I was booked in with Sarah and she was excellent! Afterwards my shoulders and back felt amazing and knot free! Really recommend her and will ask for her next time we stay! All the staff were very professional and polite but Olivia in the main restaurant went above and beyond for me! I asked her about the dressing on my starter salad and she kindly asked the chef and gave me the exact ingredients and how to make it! She is definitely an asset to the restaurant team! The crispy beef salad starter was exceptional! Enjoyed the spa pool area and was glad the steam room had been refurbished as it was closed last year on our visit!
Jacqueline
2025年1月
My second stay here and the staff go above and beyond, the room was spacious and well-decorated, the grounds are extremely well kept with lovely outside patio spaces, the spa facilities are superb. I had a bath in my room which is quite unusual these days in a hotel. I had bar food which was very good. I like that you can choose from the fabulous restaurant menu but eat it in the bar area. I tweaked my meal with mix and match and the chef was very accommodating in this respect.
Kathryn
2024年9月
We booked dinner at the restaurant as well as booking breakfast ,I am very lactose intolerant which I had emailed before hand. The chef had gone through the whole menu marking what i could eat safely and marking where they could make changes so i could have it. Not many places will change dishes or bother to make it easy to find whats safe so i really appreciated the time and effort they put in. The food was absolutely delicious highly recommend the restaurant. The hotel is in a lovely location with plenty of parking, staff were all very friendly. Room was clean and smelt fresh.
Tracy
2024年8月
Everything. The room was great, the staff excellent and the food was really good - whether at breakfast, in the bar or restaurant the quality of the food and its cooking was superb. The facilities in the pool were perfect and we thoroughly enjoyed resting, swimming, using the steam room and sauna. It was too cold to venture out in the lovely gardens but it was a picturesque view all the same. Will happily go again.
Robert
2025年1月
The hotel is in a lovely rural location close to Chester. A beautiful old building and the room was quiet and comfortable. The food at the evening meal was excellent. Reception staff friendly and helpful.
Gareth
2024年8月
The staff were very friendly and helpful. It was our wedding anniversary and we were wished Happy Anniversary as soon as we arrived. We even had a plate with chocolates and strawberries in our room. The bed was really comfortable with lovely pillows and bedding. There was a good choice of quality food at breakfast and dinner. The gardens were lovely if a little wild in places.
Julie
2024年7月